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Privacy Policy

Aekbharat (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Aekbharat (App), or visit our website. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information when you use our app or services:

  • 1.1 Personal Information: Name, Email address, Phone number, Billing and shipping address, Payment details (if applicable).
  • 1.2 Location Information: With your consent, we collect your location to offer location-based services like finding the nearest sellers or delivering products to your address.
  • 1.3 Usage Data: Device type, operating system, App usage statistics, IP address, and browsing history within the App.
  • 1.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our App and store information. You can control cookies through your browser settings, but disabling them may affect your experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • Providing and maintaining our App
  • Facilitating transactions and order fulfillment
  • Sending updates, promotions, and offers related to our services
  • Improving our services based on user activity and feedback
  • Preventing fraud and ensuring security
  • Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share information with third-party providers who help us run our business, such as payment processors and delivery partners.
  • For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights or prevent fraud.

4. Data Security

We use appropriate security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Choices

You can update or delete your personal information within the App at any time. You may also contact us to:

  • Opt-out of promotional emails
  • Restrict data collection or request deletion of your data

Please note that certain data may be necessary for using the App, and deleting such data may affect your ability to use all features.

6. Refund, Return, and Cancellation Policy

  • 6.1 No Refunds: Once an order is placed and confirmed on Aekbharat, we do not offer any refunds, unless required by law. Please review your order carefully before making the payment.
  • 6.2 No Returns: Due to the nature of our services and the freshness of products, we do not accept returns on any items. Once products are delivered, they cannot be returned to the seller.
  • 6.3 No Cancellations: Orders placed through Aekbharat cannot be canceled once they are confirmed. Please ensure the accuracy of your order details before confirming the purchase.

7. Children’s Privacy

Aekbharat is designed for users of all ages and is safe for children above the age of 3. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we have collected information from a minor without parental consent, please contact us immediately at [support email], and we will take steps to remove the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the App after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, feel free to contact us: